Issue with global popups within saved blocks

B.j. Cbrtg

• November 03, 2020 15:10

I'm having an issue with global popups in saved blocks. When saving a block that contains a button to a GLOBAL pop-up, it saves the block with with the pop-up but the pop-up is no longer global.

Steps to reproduce:
1. Create a block with a button to a GLOBAL pop-up form. Save the block. Update the page.
2. Completely reload the page in the brizy editor. Now you can see the pop-up is no longer a global pop-up.

Alternatively:
3. Create a new page and load the previously saved block. Now you can also see the pop-up is no longer a global pop-up and instead just regular saved pop-up.

Brizy (2.0.16) and Brizy pro (2.0.9) are updated to the latest versions.

0

• 

  Sandra Prunici

  • November 04, 2020 11:42

  Hi,

  Yes, in such a way is working the Saved blocks and this isn't a bug or issue. If we will let global the pop-up from the Saved block, here can be a conflict situation in case the user will want to sync the saved blocks to the Brizy Cloud. Therefore, to avoid this issue, when you re-use the Saved block in other pages (or in the same page) the pop-up isn't saved as global. If you want to use the global pop-up, we suggest to delete the existent one and add the pop-up from the Global section.

  Thanks!

  Best regards,
  Sandra

  0
• 

  B.j. Cbrtg

  • November 04, 2020 12:00

  Thanks for your reply. I love working with Brizy, but I'm sad to hear that it is not classified as a bug or something to be fixed in the future :( I understand it creates a conflict, but the way it works now is counter-intuitive: it doesn't work as it implies and it is up to the user to discover that it doesn't.

  I hope it might be considered in the future to be fixed. Either by a message that informs the user that their global popup is automatically converted to a non-global popup to prevent a conflict, or that it works as intended.

  Best regards

  Bart-Jan

  0
• 

  Sandra Prunici

  • November 04, 2020 15:20

  Yes, I understand your point of view but we need to apply this method for not cause some other serious problems and problems because of Block's ID conflict. I'm sorry if this created you some inconvenience but this isn't a bug and at the moment these settings work in such a way.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

  0

Please sign in to leave a comment.