Server sync not working

Fran Jeanes

• November 02, 2020 21:42

I have a new WP install with Brizy 2.0.16 and Brizy Pro 2.0.8 and when I try to save a block or layout, or save a global block, all I get is a spinning circle of death. Nothing is syncing to brizy cloud. :(

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  Sandra Prunici

  • November 03, 2020 13:45

  Hi,

  Could you please confirm that you followed all the steps from this video regarding how to connect to the Brizy account and sync blocks and layouts?
  Also, if you temporary deactivate all external plugins and activate a WP default theme, does this problem continue to appear?

  Thanks!

  Best regards,
  Sandra

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  Fran Jeanes

  • November 04, 2020 01:26

  I followed the video.

  I deactivated all the plugins.

  I activated a default WP theme.

  Still nothing is being saved as a block, layout or global block. And nothing is syncing.

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  Sandra Prunici

  • November 04, 2020 13:31

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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