Theme Update

Hannah Abigail

• October 27, 2020 17:59
• Edited

Hi, 

I am using Astra theme and after I updated it. Images still appears on the site or Media but when I edit the page with Brizy, All images gone and I tried tp upload it from Media, they were not there either when I was editing the page. 

How can I fix it? 

 

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  Alex

  • October 28, 2020 16:12
  • Edited

  Hi,

  Can you please send a screenshot of the problem? Does it work with a different theme? 

  btw: can you please confirm you have this issue with the latest Brizy version - Free 2.0.14 and PRO 2.0.8? Also, do you have the same problem if you disable all your external plugins?

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  Hannah Abigail

  • October 29, 2020 17:44

  Here you go. The same page but different screenshot: The first one is the real page, the second is in the "edit with brizy"> Bascially it does not affect the page visual but annoy when I edit the page. And yes, use the pro 2.0.08

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  Hannah Abigail

  • October 29, 2020 17:45
  • Edited

  i'm sorry. It 2.0.7 version. How can I upgrade the newest version?

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  Alex

  • October 30, 2020 18:07

  Hi,

  if the Brizy PRO plugin is activated you can update it from the Updates menu in your WordPress dashboard. But, from what I know, no work was done with reference to the image in 2.0.8 so I don't think anything will change. However, please update it, disable all external plugins, and check again. If the problem persists, I will create a private ticket for you and we will inspect the problem on your dashboard.

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