How to make both www and non-www versions of URL accessible while using custom domain

Mustafa Sener

• October 25, 2020 16:09

How to make both www and non-www versions of URL accessible while using custom domain?

Do I need to modify DNS records in my domain provider's settings, or do I need to modify Brizy Cloud settings in order to achieve this?

The website in question is www.elinakhamidova.com which is not accessible by clicking its non-www version: elinakhamidova.com

I've struggled to fix this for a long time with no success, so would appreciate a clear step-by-step guide (the one currently available in brizy docs did not help).

Thanks in advance for your help.

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• 

  Alex

  • October 26, 2020 16:48
  • Edited

  Hi,

  yes, you need to edit the DNS records in your domain provider. Have you checked these articles?

  CNAME: https://support.brizy.io/hc/en-us/articles/360026046931-Custom-sub-domain-CNAME-Redirect-

  A record: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  Also these videos: 

  https://youtu.be/zyxyrlEyD3g

  https://youtu.be/hIHGuOy1vbk

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  Alex Alex

  • November 01, 2020 03:02

  Can I check on the A record host? Is it domain name or @? does it make any differences?

   

  Alex.

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  Alex

  • November 03, 2020 17:53

  Hi,

  both should work. You can use @ or domain name. If you have any problems with this, please let us know.

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