cant save layouts

Josef Kohn

• October 22, 2020 05:16

Hi, I am using brizy wordpress plugin and since couple of days ago I am no longer able to save blocks layouts in brizy. the circle keeps rotating... I've disconnected and reconnected the syncing but nothing works.

save drafts and everything else works. 

 

O Save layout   (O is rotating forever - no error message - using chrome - windows 10 - all updated - no caching plugins)

 

Thank you,
joe

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  Sandra Prunici

  • October 22, 2020 10:24

  Hi,

  Is NameCheap your hosting provider? Can you please create a new test page and add there some blocks but without images or video element? Could you please try to save this layout? Did the layout save?

  Thanks!

  Best regards,
  Sandra

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  Georges Haddad

  • November 13, 2020 16:21

  Hi Guys,

  This issue is still happening! I have the latest version of the free and pro version installed.

  Once the save layout is clicked, the spinner loops forever and there is a javascript error within the console.

  Here's a screenshot

  https://d.pr/i/lvBtPR

  I have bought the lifetime pro license since I believe this is the best builder out there and much more friendly than elementor. However thing has to work correctly! I am trying to copy over a template from a local site to my live one. Please let me know if this can be fixed soon.

  Thank you

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  Sandra Prunici

  • November 16, 2020 10:14

  Hi Georges,

  We already send you a replay regarding this issue on this post you opened. Could we please continue the discussion there?
  Thanks!

  Best regards,
  Sandra

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