Brizy builder footer problem

Waqar Mahmood

• October 21, 2020 21:51

Hello, I am facing a problem with my footer the footer get in middle very next day please help me to solve this issue

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  Sandra Prunici

  • October 22, 2020 09:29

  Hi Waqar,

  Could you please send us the URL link of the page you receive this problem? Is this inconvenience happens only in the preview mode or is it happen also in the editor mode? Did you encounter this problem on the Brizy plugin for WordPress or in the Brizy Cloud?

  Thanks!

  Best regards,
  Sandra

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  Waqar Mahmood

  • October 22, 2020 13:25

  Hello,
  No its work fine in preview mode and editor mode but after some hours its showing this problem here’s the link
  https://www.kitchengadgetsadvisor.com/contact-us/
  Only home page and post template work fine but others having issue..

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  Sandra Prunici

  • October 22, 2020 14:10

  Hi,

  In such a way is displayed footer on the page you send us https://jmp.sh/lkoiH2r. I noticed that in the same way is displayed the footer on the homepage too. It should display in a different way? Could you please send us a screenshot with how it should display?

  Thanks!

  Best regards,
  Sandra

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  Waqar Mahmood

  • October 22, 2020 14:31

  The screenshot which you share it was ok i adjust it yesterday. Here the screenshot of the problem which appear in one or two days after complete my website https://jmp.sh/rHyNGtn

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  Sandra Prunici

  • October 22, 2020 14:49

  I'm sorry but at the moment we can't investigate this problem and find where was the problem because it is already solved. If you will encounter it again, please let us know, send the URL link of the page where we can encounter it and we will check it.
  Also, could I ask you how did you solve this issue?

  Thanks!

  Best regards,
  Sandra

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  Waqar Mahmood

  • October 22, 2020 14:54

  ok, when its appear I will tell you without adding the page,

  yes, why not first I am editing on the page directly but the issue appears every time so I create templates for everything except the home page so the problem vanished for some days then appears again. 

  Thank you so much for your support. 

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  Waqar Mahmood

  • October 22, 2020 19:58

  Hello Sandra,

  the problems appear I am updating some articles only please check and tell me where I am wrong or your plugin has some issue https://www.kitchengadgetsadvisor.com/blogs/

  Thank You

  Best regards,
  Waqar

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  Sandra Prunici

  • October 23, 2020 07:36

  Hi Waqar,

  Thank you for the URL link. I inspected it but I didn't find there some problems or issues https://jmp.sh/3q26FDn. I suppose that the header and footer are global blocks that are set with a global condition to display on all pages. Therefore, when you create a new page and start editing it with Brizy, inside the page you will find the Header and footer block one after another. See here. In this case, you have to create new blocks and after this replace the footer block to the end of the page, as in this video. In this video, I showed you 2 methods to add a block.

  Thanks!

  Best regards,
  Sandra

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  Waqar Mahmood

  • October 27, 2020 17:35

  hello Sandra,

  Thank you so much for your help brizy provides the best customer support. now I love the brizy builder more thank you 😊 

   

  Best regards,
  Waqar

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  Sandra Prunici

  • October 29, 2020 09:32

  Hi, 

  You are welcome! It's our pleasure to help you!
  Have a great day!

  Best regards,
  Sandra

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