URGENT! Popup broken after last update!

Lorenzo Muro

• October 20, 2020 14:07

Hello, 

it seems that thers a big problem on popup after last update: popup is showing in the editor but not working once published

Please have a test:

Removed by admin

 

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  Lorenzo Muro

  • October 20, 2020 14:15

  Update: the bug seems to be caused by entrance animations

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  Lorenzo Muro

  • October 20, 2020 14:38

  Bonus issue: the user is allowed to click on the blurred background of the popup on elements below

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  Alex

  • October 20, 2020 15:16

  Hi,

  is the problem with this pop-up: https://jmp.sh/zORRKOR ? I don't see any other pop-ups on the page you sent. Can you please send a screen recorder so we can see the actions and try to replicate it?

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  Lorenzo Muro

  • October 20, 2020 15:31
  • Edited

  Here's a better way, public page

   

  https://www.charlottelazzari.it/brizysupport

   

  With "pulse" animation, you won't see any video, double click to go full screen

  Without "pulse" the popup works, but you can still click on elements beyond

  The animation is set on the grey arrow, up / left

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  Alex

  • October 21, 2020 16:25
  • Edited

  Hi,

  both buttons work for me: https://jmp.sh/izPzPfX The problem I can confirm is that the links on the page can be accessed even if the pop-up is over. We will fix this in one of the next updates.

   

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  Lorenzo Muro

  • October 23, 2020 07:55

  Hi, 

   

  sorry, several customers are experiencing failures in popup system: the bug is caused by the "entrance animation" showing especially in google chrome. Once disabled, the popup works fine. 

  Just take care for next release! 

   

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  Alex

  • October 23, 2020 21:34

  Hi,

  We will be grateful if you will help us to reproduce the problem. Have you seen other reports on this issue? You say that the first button on the submitted link does not display a pop-up window, but it works on me. Maybe it happens on a certain browser?

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  Lorenzo Muro

  • October 30, 2020 13:10

  Hei Alex, just a quick news: 

   

  in another site, the problem issued after wordpress update to 5.5.2 version, even with brizy pro left to 2.06 version. 

  It requires to disable entrance animations to show it again

   

  Thank!

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  Alex

  • November 02, 2020 13:36

  Hi,

  I tested with the latest versions of Brizy + entrance animation + WordPress 5.5.3. It works as it should: https://jmp.sh/dod7rUu Looks like it's just happening to you. Do you have a code minification plugin? If so, did you try to disable it and check?

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