Something went wrong

Momen ALMasharka

• October 19, 2020 17:45
• Edited

Hello

I just installed brizy on my website https://findhosting.info/

and i cant do anything with it ,, it just says " Something went wrong "

I have the latest update for wordpress ,free brizy and cleared the cache !

My hosting provider is siteground .

Hope to this be a small issue can be fix soon .

Best Regards

1

• 

  Sandra Prunici

  • October 20, 2020 11:39

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Momen ALMasharka

  • October 24, 2020 12:57

  Hi

  I fixed it ,

  I'm running wordfence in my other website which is shared with findhosting.info 

  I set it in learning mode with few adjustment and every thing working well .

   

  Best Regards

  0
• 

  Sandra Prunici

  • October 26, 2020 09:18

  Hi,

  Thank you for informing and updating us regarding this issue! Great to know that you could fix this problem.
  Let us know if we can help you with something else!

  Best regards,
  Sandra

  0
• 

  Bálint Darvas

  • February 15, 2021 13:34

  Hi,

  I also have a same problem.

  When I would edit a wordpress site in Brizy editor system show up the following error message:

  Something went wrong

  Symptoms started after a WordPress update and a reload of the backup. Can you help me solve the crisis? I tried many of the ideas I read in the forum e.g. update brizy, recovery using UpdraftPlus.

  Thank you for your help!
  Best regards,
  Bálint

  0
• 

  Sandra Prunici

  • February 15, 2021 17:59

  Hi,

  Thank you for all these details!
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Eric Si

  • June 14, 2021 03:15

  Hello, 

  I'm having the same issue with this as well. I'm using both

  Brizy -  2.2.17 and Brizy Pro 2.2.11 

  the only thing is, im currently using PHP version 7.3.28 (I'm unable to upgrade any higher as of now because of my client's setting) from my understand they are using Windows server.

  Please assist.

  Cheers,
  Eric 

  0
• 

  Sandra Prunici

  • June 14, 2021 10:26

  Hi Eric,

  Thank you for all these details. We created a private ticket for this problem and we found that you already send us the WP credentials. We received them and we will start to investigate the problem as soon as possible. When we will have any notification for you, we will inform you via private ticket.

  Thank you!

  Best regards,
  Sandra

  0
• 

  Natalia Chitoroaga

  • June 15, 2021 16:46

  Some details about the error for Eric Si:

  There are a couple of erros related to hosting/server settings: 

  https://www.codeproject.com/Articles/876871/How-to-Solve-The-FastCGI-Process-Exited-Unexpected 

  https://docs.microsoft.com/en-us/iis/configuration/system.webserver/staticcontent/mimemap#child-elements

   

  Unfortunately these bugs should be reported to the server team. 

   

  Regards, Natalia  

  0
• 

  Phillip Ferreira

  • September 22, 2021 16:01

  Hi,

  I also have a same problem.
  
  
  Help me! 
  
  Thx.

  0
• 

  Permanently deleted user

  • September 22, 2021 17:52

  Hi,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

  0

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