Problem saving blocks
Hello,
with Pro Version of Brizy every time I click on "heart" to save a block, brizy "heart" icon keep "turning" and saving process hang up without results. This happens whether Brizy Cloud is active/sync or not.
I performed the following tests (unfortunately with no success):
- change browsers (edge, firefox, chrome);
- empty cache on browsers;
- deactivate all plugins except both Brizy and switch to a default WP theme (site is built with Reel Story Themefuse);
Note:
- I have Brizy 2.0.14 and Brizy Pro 2.0.07 (latest versions, I think)
- I own another website with Astra Theme and many Brizy pages (with only the Free Version of Brizy) and everything works fine.
Thank you for your help and regards.
Daniel
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Hi Daniel,
Thank you for all these details! Could you please send us a video or a screenshot with the problem you encounter? We tried to reproduce this problem but all seems to work fine. Also, could you please check if in the "Saved" aren't stored the block/layout you saved? https://jmp.sh/hJoBDBw
Thanks!
Best regards,
Sandra0 -
Hi Sandra,
You can see a short video at this link:
https://www.amazon.it/clouddrive/share/EKw61NS7OqS7c2gJLQrpiHNh9nqVcB338JIj26uWSHV
You will notice that there are 9 blocks stored in the "Saved" area, both before and after saving process hangs up.
Refreshing the page after a while restores full Brizy functionalities, but block isn't saved.
Thank you for your kind help.
Best regards
Daniel
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Hi Daniel,
Thank you for all these details and the video. I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?
Thanks!
Best regards,
Sandra0 -
Update: The issue is fixed, will be added in the next Brizy update.
Regards, Natalia
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