Logs for Server Sync

Arne Strohbach

• October 13, 2020 18:15

Is it possible to show logs for Server Sync? Sometimes the changes arrive at my server with a very long delay.

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  Sandra Prunici

  • October 14, 2020 09:51

  Hi,

  Inside the Brizy Cloud isn't possible to see the log but you can see them in your hosting if you have this tool. I'm interested how long is taking for seeing live on the site the modification you made in the Brizy Cloud? Could you please send us the URL link of the site and the Brizy Cloud project? We want to investigate this aspect. If you don't want to make public these URL, we will hide them but please, let us know about this.

  Thanks!

  Best regards,
  Sandra

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  Arne Strohbach

  • October 14, 2020 11:48

  I have just been waiting for about 20 minutes for this page to appear:
  ***

  The project is this one:
  ***

  Thanks and best regards!

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  Arne Strohbach

  • October 15, 2020 08:32

  Now 21 hours have passed and the sync has still not been executed. 🤔

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  Sandra Prunici

  • October 20, 2020 07:14
  • Edited

  Hi, Arne,

  Thank you for the URL link. We checked the project and found the modification was saved in 3 minutes on the live site. This is the modification we made [hiden]. After this, we removed that dot and the modification least 5 minutes [hiden]. This is a normal time for propagation the modification from Brizy Cloud to the live server. Also, this type depends on the server and the capacity it has.

  Thanks!

  Best regards,
  Sandra

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  Arne Strohbach

  • October 15, 2020 10:05

  Hi Sandra,

  Thanks for testing. I just tried to continue working on the page and wanted to move it to a wordpress installation via the sync.

  I actually meant this subpage as well:
  ***

  It just doesn't appear, although I already created it yesterday.

  Best regards,
  Arne

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  Arne Strohbach

  • October 15, 2020 11:55

  Here is a screen recording that shows what I mean:
  
  

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  Sandra Prunici

  • October 16, 2020 12:43

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the FTP or Cpanel credentials to this site? We want to check this issue from there.

  Thanks!

   

  Best regards,
  Sandra

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  Arne Strohbach

  • October 19, 2020 09:42

  Hi Sandra,

  can you please hide the links. I have started to build the website with a different solution. Thanks!

  Best regards,
  Arne

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  Sandra Prunici

  • October 20, 2020 07:16

  Hi Arne,

  Yes, of course. We have already hidden all link and screenshots.

  Best regards,
  Sandra

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