Multiple Pop-ups not linking correctly in preview, however look fine during editing.

Will Mcadams

• October 13, 2020 02:29

https://www.cre8tivdomainz.com/

There are three separate pop-ups for each unique CTA. The link is linked to the proper popup, and I can confirm that when I select the link to review and confirm its the correct Pop Up when I select the PopUp to view. However during the preview on live, all the links show only one Popup. 

 

I am thinking its a caching issue, or some odd bug, however I'm hoping to get this solved soon. Any ideas?

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  Sandra Prunici

  • October 13, 2020 13:55

  Hi,

  Thank you for the URL link and all these details. We could see this problem on your dashboard and send this issue to our team. When we will receive a notification from them, we will inform you too. I'm sorry for this inconvenience.

  Best regards,
  Sandra

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  Sandra Prunici

  • October 19, 2020 13:16

  Hi,

  We encounter that you already deleted pop-ups from the button and therefore our team couldn't check what was the problem. We tried to add a new pop-up to a button and all seems to work fine. Could you please check again?

  Thanks!

  Best regards,
  Sandra

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