I'm having multiple issues with my Brizy site

Eli Miskin

• October 16, 2020 09:37
• Edited

Hi,

I don't see where the general theme options are now, like for for the menu header colour,

In themes it says "The Core Child  is active", but am I mistaken that it used to say specifically the child theme I was using? I don't see that anywhere anymore as well.

The newer images I try to upload won't work, they upload to the media files itself fine, but when I select them, they don't work on the page builder.

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  Sandra Prunici

  • December 18, 2020 09:59

  Hi Luka,

  The problem with Namecheap is already fixed and it should not happen on the new users. We will create a private ticket for you about this problem but first could you please check if you have the latest versions for Brizy Free 2.2.3 and Brizy Pro 2.2.0?

  Thanks!

  Best regards,
  Sandra

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  Luka Petričević

  • December 18, 2020 10:34

  Yes, I have everything updated.

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  Sandra Prunici

  • December 21, 2020 08:53

  Hi Luka,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to check your dashboard.

  Thanks!

  Best regards,
  Sandra

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