An error happened while trying to display this element

Stijn Van Der Pol

• October 08, 2020 20:40

I seem to have a problem with my global blocks. Just tried to make a block global and now it seems to be GONE... Error: "An error happened while trying to display this element"

Please advice urgently. Also see my other ticket. Seem to have some sort of global blocks conflict happening.

 

Many thanks,

 

Stijn

 

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  Sandra Prunici

  • October 09, 2020 08:22

  Hi,

  Could you please give us more details regarding this problem? What elements are in the global block? Is this problem happen on all block when you want to make them global?

  Thanks!

  Best regards,
  Sandra

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  Stijn Van Der Pol

  • October 09, 2020 08:40

  1) If I have a global block and turn it into 'non-global' it saves *

  2) If then I try to make the block global again suddenly a totally different block (testimonials carousel, created with pre-made block) appears

  3) The first global block stays visible on the other pages, however non of the blocks are visible in the saved global block section

  4) I prefer not to test this with other blocks as then I have to rebuild everything!

  5) If I try to set the blocks that seems errant (testimonials) to non-global, it actually reattaches both a non-global as well as a global copy of this block

   

  * Note: in all situations the popup with error message appears

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  Stijn Van Der Pol

  • October 09, 2020 10:30

  Any update? I really wouldn't want to take this problem over the weekend...

   

  Thanks!!

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  Sandra Prunici

  • October 09, 2020 12:32

  Could you please send us a video with this problem? What elements do have this block you try to set as global (text, shortcode, embed, table)?
  If you temporary deactivate all external plugins and activate a WP default theme, did you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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