Enable code injection

Simone Aristidi

• October 06, 2020 11:23

Hello, the program asks me the validation link but I receive no email.

My email is aristidi.simone@gmail.com

Thank you

Simone

1

• 

  Sandra Prunici

  • October 06, 2020 14:54

  Hi,

  Your account is verified. Could you please try to check again? If you still can't access the Code injection, please log-out from Brizy Cloud account and then log-in again.

  Thanks!

  Best regards,
  Sandra

   

  0
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  Ruark Tapel

  • February 11, 2021 11:46

  Hi, i also need help validating my account, I have received the confirmation email but the code injection is still not active even after logging out and loggin in. my email is: ruark14@gmail.com.
  
  Thank you!

  0
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  Sandra Prunici

  • February 11, 2021 15:41

  Hi Ruark,

  We already validated your account. Could you please check if all is working fine now? For checking, please sing-out from Brizy Cloud account, clean the browser cache, sign in back to your Brizy Cloud account and check if all is working fine.

  Thanks!

  Best regards,
  Sandra

  0
• 

  Ruark Tapel

  • February 11, 2021 15:43

  Hi! Thank you! It's working now!

  0
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  Sandra Prunici

  • February 11, 2021 16:20

  Great! Thank you for your confirmation!

  Best regards,
  Sandra

  0
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  Murray Su

  • February 17, 2021 17:32

  Hi Sandra

  I have the same issue that when I clicked Send Validation Link it redirect to Account/profile section and when I re-input my email, nothing happened? Re-login doesn't work murray[at]murray.tw thanks!

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  Sandra Prunici

  • February 18, 2021 10:17

  Hi,

  After you click on the "Send validation Link", you have to go to your email which you used for creating Brizy account. There, you have to find a message from Brizy, you have to open it and find the "Validate" button and click on it. You can try again doing this and if the account will not be validated, let us know and we will validate manually your account. For this, we will need the email of your Brizy account. Is it murray[at]murray.tw?

  Thanks!

  Best regards,
  Sandra

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  Murray Su

  • February 18, 2021 11:55

  Hi Sandra,

  There is nothing from Brizy in my mailbox include the trash can. I tried many times with different browsers, it just doesn't work at all. Yes, I signed up brizy using murray[at]murray.tw 

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  Sandra Prunici

  • February 18, 2021 15:44

  Hi,

  We already validated your account. Could you please check if all is working fine now? For checking, please sing-out from Brizy Cloud account, clean the browser cache, sign in back to your Brizy Cloud account and check if all is working fine.

  Thanks!

  Best regards,
  Sandra

  0
• 

  Sandra Prunici

  • February 19, 2021 11:43

  Hi,

  We already validated your account. Could you please check if all is working fine now? For checking, please sing-out from the Brizy Cloud account, clean the browser cache, sign in back to your Brizy Cloud account and check if all is working fine.

  Also, I want to add that this isn't a bug bu a method to validate Brizy Cloud users to avoid some problems and issue in the system.

  Thanks!

  Best regards,
  Sandra

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