Error This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Stijn Van Der Pol

• October 08, 2020 19:43

Hi, since one or two days my WP site with Brizy is broken in the backend.

I get the same message each time I update a page (see title above). 

It seems to be a problem with a global block. But I am not sure.

 

Please refer to the database logs attached. ..

 

I have the latest versions of both brizy free and pro.

There is only one person working on the website in one tab! 

 

Please advice, thank you.

 

Cheers,

Stijn

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  Sandra Prunici

  • October 09, 2020 08:13

  Hi,

  I already got in touch with you in this post https://support.brizy.io/hc/en-us/community/posts/360073437771-This-page-needs-a-refresh-You-ve-probably-updated-this-page-or-another-page-in-a-different-tab-or-browser- but I will re-add my comment here too. I suppose this isn't any problem.
  This error doesn't appear for only cause, they can be different and we want to know how this error appears on your site. Could you provide us with more details regarding this problem? When it appears? Do you receive it on all pages or only on some pages? Do you have open this page only in one window/tab too? Do you not have open the Brizy editor of the same page or of a page where are some global blocks used in this page in another window/tab? If the answer is no, could you please check if you have the latest versions of Brizy Free 2.0.13 and Brizy Pro 2.0.6? What is the memory limit of the site?

  Thanks!

  Best regards,
  Sandra

  Best regards,
  Sandra

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  Jorge Tellez

  • October 09, 2020 11:18

  I have the same issue an looks like is related to the space quota that is oversized.

  It shows that we have exceeded the Mysql database space and also the virtual Disk space even having 1GB  and the website size is 1.7 GB.

  Please help me with finding what can I erase without damaging the sites. or what is the process to optimize it

  Thank you

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  Sandra Prunici

  • October 09, 2020 13:45

  Hi, Jorge,

  We already started a discussion here https://support.brizy.io/hc/en-us/community/posts/360073683312-Mysql-databases-and-size-of-the-websites-are-out-of-control, could we please continue it there?

  Thanks!

  Best regards,
  Sandra

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