Brizy crashes when creating a Line

Hazel Spencer

• October 08, 2020 16:35

When I add a line into my Brizy page, set the line's width to 100%  and update, I get the error "This page needs a refresh. You've probably updated this  page (or another page) in a different browser" Followed by a refresh button.

I press the refresh button and lose all changes made.

I had originally created a whole page and had this error so recreated the page element by element (and updating after every addition) and it is definitely adding a Line that causes the issue

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  Sandra Prunici

  • October 09, 2020 07:34

  Hi,

  I'm sorry but I couldn't reproduce this problem. Did you encounter it only when you try to add the Line element? How often did you make an update of the page? We recommend doing an update after 10-15 minutes of work. 
  Also, could you check what is the memory limit of the site?

  Thanks!

  Best regards,
  Sandra

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  Hazel Spencer

  • October 09, 2020 16:13

  Hey Sandra,

   

  I add a row, and in the 1st column I add a line, I change the line to take 100% of the width and then for the column I set the left and right padding to to be zero and press update and the error happens, I press refresh (The only option available) and lose my changes.

  I then repeat the process on the 2nd column, same result, and if I delete 1 column so I only have one column, again, same problem.

  I have tried this on 2 of my sites I use Brizy for, both with the same result.

   

  Thanks :)

  Hazel

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  Sandra Prunici

  • October 12, 2020 07:51
  • Edited

  Hi, Hazel,

  I'm sorry but I couldn't reproduce the problem you encounter. See here. Did you encounter it only when you try to add the Line element? How often did you make an update of the page? What is the memory limit of the site?

  Thanks!

  Best regards,
  Sandra

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