Problem exporting leads Brizy Cloud

Completed

Aiem Marketing

• October 06, 2020 16:44

I can't export the leads from one of my landing pages, the system never generates the file and I get this error in the console. I need help urgently. 

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  Sandra Prunici

  • October 07, 2020 09:33

  Hi,

  Did you try to export the leads in the .xlsx or .csv option? I tried to reproduce this problem but all seems to work fine. See here https://jmp.sh/6JrYNZq. Could you please try again? Did you encounter this problem on all projects or on a certain project? Could you please send us the URL of that project? How did you publish the project? We will try to check it. If you don't want to make public the URL, let us know and we will hide it before approving.

  Thanks!

  Best regards,
  Sandra

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  Aiem Marketing

  • October 08, 2020 02:07

  The problem is in a certain project, it's published with the server sync method and uses the integration with Mailchimp, the problem started at the moment that I set-up Mailchimp integration, I guess, but I don't know how to disable it to debug.

  The link is: 

  https://partidohumanista.cl/apoderados-de-mesa/

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  Sandra Prunici

  • October 08, 2020 11:37

  Hi,

  Thank you for reporting this problem. We already created an issue and send it to our developers to check it and fix it. When we will receive a notification from the team, we will inform you too.

  Thanks!

  Best regards,
  Sandra

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  Sandra Prunici

  • October 15, 2020 15:40

  Hi there,

  We already fixed this problem. Could you please check and confirm is all is working fine?

  Thanks!

  Best regards,
  Sandra

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