Video background will not play properly when in a slider

Ivailo Mihaylov

• September 29, 2020 14:43

I created a block with a video background and I enabled the Slider feature. The other tab on the slider is static with text and an image. 

However, the video would not play when switching to the other tab, instead its sound will run (twice), while the video is not shown, but the gradient background color over it. 

Example project, reproducing the video: https://orange476057.brizy.site/

If the video background tab is first, the video will play correctly, however with sound, which is weird and unfeasible. I ran a HAR, no errors there, just 200s. This is reproducible on multiple projects and environments.

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  Sandra Prunici

  • September 30, 2020 09:54

  Hi,

  Yes, we know about this problem and our team are working to solve it as soon as possible. I'm sorry for this inconvenience.

  Best regards,
  Sandra

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  Marco Luyckx

  • May 28, 2021 07:32

  Hi Sandra, we have the same issue.
  We would like to completely shut off the sound within a video.
  Is there any update on that topic?

  Will there be like an on/off switch?

  Regards Marco

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  Sandra Prunici

  • May 28, 2021 16:27

  Hi,

  In what browser did you check the site? The video background sounds aren't set from the Brizy builder. It is a browser option and I recommend checking the browser settings to allow or block the video sounds of the background. See here an article about how Autoplay policy from the Google Chrome.

  Best regards,
  Sandra

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