Critical error each time I update Brizy Plugin

Aimee L Bish

• October 03, 2020 15:37

Last time I updated the Brizy plugin on my site it had a critical error and lost access to the backend of WordPress. Had to remove the plugin completely and reinstall, which worked until the next update just now... 

I have checked my PHP version which is currently 7.3 which is above the Brizy requirements, however, the host could not tell me what memory I have. My host is GoDaddy. I will leave screenshots below of the error - I would appreciate it there was any guidance on this. I don't want to delete the plugin again and reinstall it because I know it is going to happen again next time there is an update. 

Never had this issue before on client websites and enjoy Brizy very much but I need to work this out as I can't keep having these issues every update.

Any help would be much appreciated! link to my website here: http://www.mylittleflowerboutique.co.uk/ Plugin has been disabled for now so it looks awful...

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  Sandra Prunici

  • October 05, 2020 11:15

  Hi,

  Thank you for providing all these details!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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  Aimee L Bish

  • October 05, 2020 19:58

  Thank you Sandra, really appreciate your help! I have responded to the email. 

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