Images not showing

Sander Van Eldik

• October 03, 2020 13:12

Whatever I try, I get no images shown in the editor or when I preview my website.

I have Brizy 2.0.13 and Brizy Pro 2.0.6, using the Twenty Twenty template and have disabled other plugins. 

I've seen several posts about images not showing, so it must be a common problem? What can I do to fix this?

0

• 

  Sandra Prunici

  • October 05, 2020 11:16

  Hi,

  Could I ask you what hosting provider do you have for this site where you encounter this problem?

  Thanks!

  Best regards,
  Sandra

  0
• 

  Sander Van Eldik

  • October 05, 2020 14:43

  Hi Sandra,
  
  I'm using Neostrada.nl 

  0
• 

  Sandra Prunici

  • October 06, 2020 07:59

  Hi,

  Thank you for all these details. I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Natalia Chitoroaga

  • October 09, 2020 11:12

  Fixed.

  There was an additional rule in the htacces file, causing the CORS policy issue for images and icons.

   

  Cheers!

  Natalia

  0
• 

  Ini Ekot

  • January 13, 2021 12:58

  am having the same issue please, images had been working on my website until 3 days ago all images stoped showing but I can see all images on my media section but brizy images are broken.

  0
• 

  Sandra Prunici

  • January 14, 2021 09:41

  Hi,

  What action did you make on the site before happening this problem? (in most of the cases this is the site migration but also can be an installation of the plugin or an update)
  Could you please check if you have the latest versions for the Brizy Free 2.2.5 and Brizy Pro 2.2.1? If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme, do you receive the same problem? 
  Could you please go to the WP Media Library and try to change (rotate or crop) an image used in Brizy builder too? Did you receive an error?

  Best regards,
  Sandra

  0
• 

  Ini Ekot

  • January 18, 2021 15:56

  Hi Sandra, 

  I've updated to the latest version of Brizy Pro and Brizy still no luck

  I was just making changes to the text on the website the previous day before the Images stopped working.

  There had not been any plugin update before the issue - I only updated brizy after the issue.

  I can rotate, and crop images used in brizy too without any error.

  I've deactivated all external plugins except brizy still no luck.

  All of the above, still, no luck.

  Please help

   

   

  0
• 

  Sandra Prunici

  • January 19, 2021 09:04

  Hi,

  Thank you for all these details!
  I have created a private ticket on this request. You had to receive a notification regarding this on email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0

Please sign in to leave a comment.