Recover password error anti spam check failed

Paolo Confortini

• September 28, 2020 15:23

Hi there,

one of ours collaborator needs to recover his password, but when he attempt to do it in modal login he get only the error: Anti Spam check failed" and nothing more happens.

There is a work around?

Thanks

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  Sandra Prunici

  • September 30, 2020 07:45

  Hi,

  Thank you for informing us regarding this. We will check this inconvenience. We found that this happens only in the Brizy Cloud form. Could you please ask your collaborator to try to recover his password from the https://www.brizy.io/account/login?
  In Brizy Cloud you log-in with the Brizy account, therefore, you can recover the password from there too.

  Thanks!

  Best regards,
  Sandra

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