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Blocks order bug

Rodrigo Olivares
This bug has been explained some times already, unfortunately there is no solutions yet. I'm using global blocks, everytime I make any changes on a page created with brizy it moves the order of the blocks of other pages. It's super annoying. Please believe us, you keep asking for proof and I think we already explained more than one scenario where the bug happens
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Comments

15 comments

Date Votes
  • Alex

    Hi,

    Before inspecting the problem on your site we need to confirm two things:

    - you have this issue with the latest Brizy version - Free 2.0.13 and PRO 2.0.6

    - you have the same problem if you disable all your external plugins

    If the answer is "yes" to both then I will create a private ticket and you will send login details so we can inspect the problem on your site. I've checked all of your comments on various posts, but I haven't received this confirmation, although it's always the first question. Please confirm this so that we can move on. Thanks.

     
    0
  • Rodrigo Olivares

    - I have brizy 2.0.13 and brizy pro 2.0.6 installed, both active.

    - I disabled as many plugins as possible, but please understand my site is live, I can't disable all the plugins.

    Please help me fix this issue.

    0
  • Alex

    I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

     
    0
  • Sandra Naumann

    We have this issue on a big commercial project too and it drives us nuts!!

     

    H.E.L.P.!!!!

    1
  • Alex

    Hi Sandra,

    This problem is already on our internal desk and developers are already dealing with it.

    -1
  • Johnny Benton

    Hello,
    Was this issued resolved?

    I am still having an issue with global blocks on my live site changing order.

    1
  • Alex

    Hi Johnny,

    Can you please confirm you have this issue with the latest Brizy versions - Free 2.2.10. and PRO 2.2.7? Also, do you have multiple global blocks on the same page?

     

     
    0
  • Goldie Rutherford

    Im having this issue as well, in a site built in Cloud.

    There are only3 sections on the homepage, header, content, footer, but it keeps reordering to header fotter content

     

     

    0
  • Alex

    Hi,

    Please provide the link to your project and we will look into it. Thanks.

    0
  • Marilena Marino

    Hi, I've suddenly started having this problem for the first time. ON the latest version of brizy pro. First happened with the header. I spent hours changing to a new block called header on all pages and posts. and now that the header is fixed, it's happening on the footer. HELP!

    www.sparkastrology.com

    0
  • Doina P

    Hello Marilena,

    Thank you for your message!

    First thing first, I would like for you to make sure you have the latest Free version as well (2.3.25) not just Pro. Besides this, please clear all of the browser and server cache and disable all of the themes and plugins you do not use. At the same time, send some screenshots or a video recording with this issue you encounter. Hope this helps and I'll hear from you soon.

    Kind regards,

    Doina

    -1
  • Cary Smith

    You guys dodge this bug every time someone submits another post about it — HOW is this still not fixed??

    0
  • Permanently deleted user

    Hi Cary,

    The above issue was fixed.  Also,  this error can appear for different reasons, so we will open a ticket and check why you have this problem and how we can solve this problem. 

    Best regards, Nelea.

    0
  • Rolf Hornasek

    I also experienced this bug recently. On some pages (in our case the homepage) the global navigation block moved all the way down at times. This was very annoying.

    0
  • KC George

    Hi Rolf,

    Global blocks on a Brizy website can automatically shift positions if this scenario is present.

    1. You have a regular block above the global header
    2. You have a regular block below the global footer

    You can prevent global blocks from automatically altering its positions on your Brizy page by setting up your global blocks and regular blocks according to the following best practice. The top and bottom of your page must have one or a few global blocks, while the blocks in between must all be regular. For instance,

    1. Make both the header and footer global if the header is your first block and the footer is your last block, and the other blocks must all be regular.
    2. Blocks located above the global header and below the global footer must also be global.

    Please get in touch with us if you are unable to resolve the issue following the above instructions. We'll support you.

    0

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