Every time I try to update any page it now says "This page needs a refresh".

Anthony Bennett

• September 21, 2020 18:22
• Edited

Every single time I try to update (save) any page, it now says the following:

"This page needs a refresh. You've probably updated this page (or another page) in a different tab or browser."

It has worked fine for weeks while under development and then all of a sudden this now happens every time I try to save the page since last Friday. Can someone with Brizy Support please help me?? I'd be happy to supply login credentials.

The example is at http://4realcapture.com but hidden from the public and showing an under construction page at the moment.

Thanks SOOO much in advance! I'm really stuck here and can't continue forward.

 

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  Natalia Chitoroaga

  • September 22, 2020 11:53

  Hi Anthony,

  The page should be saved as "Publish Page" not "Draft"https://jmp.sh/JIH2VSb  Also, clear the browser cache. 

   

  Regards, Natalia

   

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  Anthony Bennett

  • September 22, 2020 13:35
  • Edited

  Thanks so much for tying to help me. Your link was broken. I cleared my cache and also had before. I am already in publish mode, not draft mode. Whether I try to save it as a draft, or update it as a published page, both still give me the same publish page error. Every single time. It also does it in both Chrome & Firefox.

  What do I do now? I'm beyond stuck. :(

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  Natalia Chitoroaga

  • September 23, 2020 13:26

  Hi Anthony,

  I made a private ticket, let me check this problem directly in your dashboard.

   

  Regards, Natalia

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  Natalia Chitoroaga

  • September 23, 2020 15:27

  Hello Anthony,

  Thank you for the credentials. 

  I've fixed the problem in your dashboard by increasing the PHP memory limit to 512M. You had 256M, not enough. 

  P.S Tested on the homepage. 

   

  Regards, Natalia

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  Anthony Bennett

  • September 23, 2020 19:23

  Wow. Well that was much easier than I thought it would be. Thank you SO much! You've really made my day!! :)

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  Natalia Chitoroaga

  • September 24, 2020 13:15

  My pleasure Anthony ;)

  If you have any other questions - Sandra, Alex and Me - we are here to help!

   

  Have a great day!

  Natalia

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