brizy cloud login issue

chiesanuovagerusalemme

• September 17, 2020 19:18

Hi,

I am using brizy cloud to build my project and thought i could design my project, it is a bit strange that it keeps on asking me to log in so for this reason i cannot move on publishing my project. 

At first i logged in using my email address but when i check it i am logged in as guest.

Please help

Thank you

D. 

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  Sandra Prunici

  • September 18, 2020 09:02

  Hi,

  From the screenshot you send us we found that you didn't log-in your Brizy Cloud account and you used the Guest user. Brizy can't log-out the user by itself and in this case, I suppose that you didn't log-in your Brizy Cloud account too. Maybe you logged in Brizy.io account.

  Unfortunately, the guest account was created to test the Brizy Free and Pro features and not for creating some stable sites, therefore, isn't possible to publish these sites or to move it into your stable account or to recover it.

  Best regards,
  Sandra

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