Logging me to Quest account and lefts out from main account

Siim Karutoom

• September 17, 2020 11:43

Would need help to access my main account where have Brizy PRO account. Somehow Brizy redirects me sometimes out from that and logs automatically into Guest account. I see my real account OWNER account under the TEAM MEMBER link. 

Can you help me access my main account where am hosting my sites? Also to solve the issue once for all.

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  Alex

  • September 17, 2020 15:16

  Hi 

  By default, Brizy cloud logs you in as a guest and then you can click on "Sign in" and log in to your account: https://jmp.sh/aB7IgPf But if you are logged in, your account will be opened the next time. Do you have different behavior? If so, can you please send a screen recorder?

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  Siim Karutoom

  • September 23, 2020 19:36

  Now I changed the email from account where I was logged in.
  However now the pro account is still missing.
  
  Please help me to gain access to my main account!

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  Natalia Chitoroaga

  • September 24, 2020 13:34

  Hello Siim, 

  Natalia here!

  I will move this conversation in our private channel. I need to ask you for some details regarding your account and send you a new password.

   

  Regards, Natalia

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