Activate licenses key for another website.

Kim Dahlmann

• September 16, 2020 19:00

Hi. 

I bought Brizy Pro and started to create my website on a test domain and therefor the license key was activated for the test domain. I have finish the website and transferred it to the correct domain but Brizy Pro wont update because the license is registered to the test domain.

I first tried to de-activate the key in the license menu on brizy.io but that did not give me the possibility to change domain(and now i can't activate it). I have tried to delete, but that only displays en error message saying that it can't be deleted.

The licenses should give me the possibility to have 3 websites, but i do not have an "add a new website/domain" button.

Please help.

Thanks.

Kim

0

• 

  Sandra Prunici

  • September 17, 2020 09:51

  Hi, Kim,

  Do you have the Personal license? If so, then you can't generate a new license for another site. The license you have in the Brizy account, you can to add to 3 different sites. If you want to transfer a license from site X to site Y, you have to go to the Brizy account -> License and disable the site X from the license. After this copy again the license and add it on the new WP dashaborad (site Y in this case).

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.