Popup from link in image no longer working

Simon Richards

• September 16, 2020 11:41

I built a site a couple of weeks ago and have a series of images which display a "popup" when the image is clicked - this worked fine.

Today, having upgraded to the latest version of Brizy (2.0.10, Pro 2.0.5), the popup appears briefly and then the browser goes to ./null which of course takes the user to an unknown page (404).

I'm on WP 5.5.1.

This is on a production site so time is of the essence!

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  Sandra Prunici

  • September 16, 2020 14:27

  Hi,

  I tried to reproduce the problem you encounter but all seems to work fine. See here. Could you please send us the URL link of the page where you encounter this problem? If you want, we can hide the URL link before approving your message.

  Thanks!

  Best regards,
  Sandra

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  Simon Richards

  • September 16, 2020 14:53

  https://talesfromthemiraclebook.co.uk/

  Films & Reviews block - click on any of the four images.

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  Simon Richards

  • September 16, 2020 15:30

  I've done some testing and it seems to be a conflict between Brizy & Kadence WP (free)

  Copied site - deactivated all plugins - reactivated Brizy & Brizy Pro - problem still there - changed from Kadence to Twenty-twenty - popups work fine.

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  Sandra Prunici

  • September 17, 2020 08:35

  Hi,

  Yes, here can be the theme inconvenience because I checked now the images from "Films and Reviews" block and now all is working fine. I suggest deactivating this theme and use another theme.

  Thanks!

  Best regards,
  Sandra

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