I configured the DNS for my site. One minute the Current Data on CNAME shows green when I try to check if the DNS is working, the next the Current Data shows red - even though I didn't change anything. Either way the site will not load, I get the following error message:

Domain: https://academy.idealstudent.com/

Oops! An Error Occurred

The server returned a "404 Not Found".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

Please assist with getting the site to load correctly.

Sandra Prunici

September 14, 2020 15:36

Hi,

Could you please show us a screenshot with how did you set-up the Cname and A record? If you don't want to make it public, let us know and before approving we will hide it.

Thanks!

Best regards,
Sandra

Veatrice Glenn

September 16, 2020 17:33

I responded through email - but guess it never updated here. Yes, please make it private and I will update info.

Best

September 17, 2020 09:27

I created a private ticket on this request. You had to receive a notification regarding this on email. You can send there, those details.

September 17, 2020 17:20

I sent the files to the other ticket.

Thank you

Website is not loading

Oops! An Error Occurred

The server returned a "404 Not Found".

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