Keeps showing "Something went wrong" or cannot save!!

Carmen Tseng

• September 17, 2020 05:38

I'm working on a client's porject with a very tight deadline in Wordpress, I've installed the latest Brizy and Brizy pro but everytime I made changes either it shows something is wrong or said that i have another page opened which i don't!! Can someone pls help, I've just wasted 2 hours on making designs that cannot be saved!

 

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  Sandra Prunici

  • September 17, 2020 11:23

  Hi,

  Could you please check if you have the latest updates for Brizy Free (2.0.12) and Brizy Pro (2.0.6)? If you have them and you still face this problem, could you please check if the Site address and WordPress address are both the same? If your site has the SSL certificate, could you also check if they both have the HTTPS? https://jmp.sh/OulLNGV

  Thanks!

  Best regards,
  Sandra

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  Carmen Tseng

  • September 17, 2020 23:30

  Hi Sandra,

  Yes the plugins are all the most updated version. The site address showed up the same, however, both without https and it doesn't look like something I can change.

   

  

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  Sandra Prunici

  • September 18, 2020 09:20

  Hi,

  I noticed that your site has already the SSL certificate and the HTTPS to the URL https://jmp.sh/Ci7gBjc. Could you please update the WordPress address and site address with the HTTPS? 
  They can be edited by the admin or network admin if it is the multisite network.

  Thanks!

  Best regards,
  Sandra

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