My work is missing!!!

Eric Thoni

• September 16, 2020 17:57
• Edited

Hello, I worked on a new site for maybe 4 hours yesterday. I continuously hit the "Update" and "Save Draft" buttons.

Today, when I went into my Brizy Cloud dashboard, my project is there, but the website is blank. Can someone PLEASE HELP!!!

 

When I go to my browser's history and try to load the page, I get a 404 error. Can you locate my website on your server?

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  Sandra Prunici

  • September 17, 2020 09:25

  Hi,

  If the site was created on the guest account, I'm sorry but we couldn't restore it because the sites created in the Guest account aren't saved. The Guest account is created for testing the Brizy Cloud possibilities and not for creating stable sites for production. If the site was created in another account we could find it and we will inform you in what account it is located. For this, we will need the URL of the project from Brizy Cloud, this one https://jmp.sh/WwiwOzF.

  Best regards,
  Sandra

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