Cannot create pop-ups on free

David Vargas

• September 11, 2020 07:19

Hi, I'm not allowed to create pop-ups on a new free account. Is that normal? I see that logged in as guest, it is allowed.

 

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  Sandra Prunici

  • September 11, 2020 14:13

  Hi,

  Yes, the Pop-up feature is a Pro feature and if you want to use it, you have to get a Pro license. 
  The guest account is created to make an opinion regarding Brizy, test it and its possibilities. It isn't created to make sites. The project you will create in the Guest account will be loosed and you will not be able to recover them.

  Best regards,
  Sandra

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  David Vargas

  • September 11, 2020 17:28

  Thank you Sandra.

  So that means your homepage is not updated with this info, since it says the free plan has unlimited external popups?

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  Sandra Prunici

  • September 14, 2020 09:19

  Hi,

  In the first message, you didn't mention that you try to create an External pop-up. Therefore I supposed that you create an Internal pop-up. Now, we found the inconvenience with the External pop-up and already created an issue. Thank you for reporting this. We will strive to fix it as soon as possible.

  Best regards,
  Sandra

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  David Vargas

  • September 15, 2020 12:20

  Thank you Sandra, that's great. Sorry I didn't mention I meant external pop-ups.

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  Sandra Prunici

  • September 15, 2020 14:30

  It's ok, don't worry! Thank you for reporting this! Our developers will investigate this problem.

  Best regards,
  Sandra

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