re: support ticket #8640 - no response since 4 weeks ago

John J

Hi,

Please respond to ticket #8640. No response since 4 weeks ago. Still waiting. Not too happy about this.

Rgs.

Comments

3 comments

Sandra Prunici

September 11, 2020 07:56
Hi,

My colleague Natalia, already send you a message in the private chat about this inconvenience. We still didn't receive a notification from our developer regarding the problem you reported. I'm sorry about this, we are very busy with new updates and features but we will strive to solve your problem as soon as possible because as Natalia already said we involved here the product manager.

Thank you in advance for your patience and understanding!

Best regards,
Sandra
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John J

September 11, 2020 11:31
Yes. I did receive a reply. Thanks.
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John J

September 15, 2020 22:34
Issue resolved. Bug fixed. Thanks to Natalia for following up and the team at Brizy for a good customer service.
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