Brizy not uploading photos after update the pro version

Wael Elias

• September 10, 2020 12:41

Hi Support team,

 

I can't upload photos after updating Brizy pro, it's not showing the media library please check the attached screenshot

 

the website is https://ogeearch.com

 

Best Regards

Wael Elias

 

0

• 

  Sandra Prunici

  • September 10, 2020 15:23

  Hi,

  Could you please check if you have the latest versions for Brizy Free (2.0.7) and Brizy Pro (2.0.4)? Could you send us in a screenshot was return in the Console when you try to upload an image? Also, could you check please if you receive the same problem if you temporary deactivate all plugins (except Brizy Free and Pro) and activate a WP default theme?

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.