WTF! This broke my client's site!

Chris Barsis

• September 10, 2020 10:49

Updated Brizy, won't allow me to install Brizy Pro now.

https://a.cl.ly/qGuN8NDj

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  Sandra Prunici

  • September 10, 2020 14:54

  Hi,

  This error doesn't break the site. This error informs you that you can't update the site because you don't activate a license key. Could you please check if you have activated a License? For this go to Brizy -> Licenses. If you don't have a license, please follow the steps from this video (minute 02:58).
  If you have activated the license but still have this problem, could you please delete the current version of the Pro plugin and upload the Pro plugin manually? For this you have to:
  1 - Delete the current version of Brizy Pro;
  2 - Go to your Brizy account;
  3 - Download the latest Brizy Pro version (2.0.4) - don't unzip the folder;
  4 - Go back to WP dashboard in Plugins -> Add new -> Upload plugin;
  5 - Upload the zip folder you downloaded from Brizy account;
  6 - Activate the plugin;
  7 - Activate the license.

  Please make sure that you opened the license key and then copied it. It is a common mistake of users, they don't copy the entire license and for this reason, receive the problem with its activation.

  Thanks!

  Best regards,
  Sandra

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