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Probleme bei der Installation

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1 comment

  • Sandra Prunici

    Hi,

    Firstly, I want to sorry if I didn't understand the problems you found but I don't speak German and I'm using Google Translate.

    I will start with asking if you have the latest updates of Brizy Free (2.0.7) and Pro (2.0.4). If you can't update them and this is one of your problems. Could you please delete the current versions and upload them manually? For this you have to:
    1 - Delete the current version of Brizy Free and Pro;
    2 - Go to Plugins -> Add New and find the Brizy Free;
    3 - Install it and activate the Brizy Free (2.0.7);
    4 - Go to your Brizy account;
    5 - Download the latest Brizy Pro version (2.0.4) - don't unzip the folder;
    6 - Go back to WP dashboard in Plugins -> Add new -> Upload plugin;
    7 - Upload the zip folder you downloaded from Brizy account;
    8 - Activate the plugin;
    9 - Activate the license.

    1 - After activating manual the Brizy Free and Pro do you still receive the same problem?

    2 - Zweites Problem - This problem seems to be related to the Astra theme and not with Brizy.

    3 - Drittes Problem -  Brizy plugin can't delete some files from the server or WP installation. I can suggest investigating what file did you miss and how to re-add it.

    Best regards,
    Sandra

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