Images not showing up with Brizy editor but work fine with WordPress editor

Brigitte De Waal

• September 09, 2020 15:41

Hi,

I have Brizy Pro WordPress.  If I edit my page with Brizy I get the following:

If I use Blocksy and Wordpress Editor my image is displayed:

URL is merx.international

Please advise what the problem could be.

Many thanks,

Brigitte

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• 

  Sandra Prunici

  • September 10, 2020 08:47

  Hi,

  Is this a new page or a page that was edited with another page builder or the theme? How did you create this page? Did you enable Brizy for Pages https://jmp.sh/Z6Pe3cC? Did you create a template for all pages? If you try to add another element do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Brigitte De Waal

  • September 10, 2020 13:33

  Hi Sandra,

  It is a new page.  I started the page with Brizy and Brizy for pages is enabled.  No template created.  If I add one of the already built blocks the Brizy image does not show up either.  If I use the Gallery Element image doesn't show.  Text shows but no images whatsoever.

  Kind regards,

  Brigitte

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  Sandra Prunici

  • September 10, 2020 15:32

  Could you please deactivate all plugins (except Brizy Free and Pro) and activate a WP default theme? If this problem still occurs on the site?

  Thanks!

  Best regards,
  Sandra

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  Brigitte De Waal

  • September 11, 2020 11:12

  Hi Sandra,

  I did the above and the images still come up as broken.  I used the 2020 theme in WP.  I have also tried deleting Brizy and Brizy Pro and reinstalling them.

  Kind regards,

  Brigitte

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  Sandra Prunici

  • September 11, 2020 15:30

  Hi,

  Thank you for all these details!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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  Elyana Anuar

  • October 23, 2020 04:25

  Hi! 
  
  I have the same problem for days. I tried everything like deactivating other plugins, re-installing Brizy and images still would not work. May I ask how did you solve it? 

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  Sandra Prunici

  • October 23, 2020 12:08

  Hi Elyana,

  Could I ask you who is your hosting provider? Is it NameCheap? Could you send us the URL link of the site you encounter this problem?

  Best regards,
  Sandra

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  William Sagoe

  • September 16, 2021 16:16

  Lesson learned the hard way. Brizy team, please add to your system requirement page that php MUST have magick installed for images to show in the Brizy editor.

  If you run your own server please install with apt install php7.1-imagick (Ubuntu) or yum install php7.1-imagick (Cent OS) or whatever your distro is use...install php7.1-imagick and your images should show in Brizy editor like magic!

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  Mihail Stremenovskii

  • September 17, 2021 06:13

  Hello!

  Than k you for the info. 

  In some cases you also should add "php image gd" library.

  Kind regards,

  Mihail

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