Images not showing in Edit or Publish mode

Alton Peques

• September 08, 2020 23:58

Hi,

I am unable to see images in edit mode or preview mode now. I've seen this issue appear countless times in your forum and I've tried each solution while also working with my host to make sure there are no permission issues. 

Please help. 

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  Sandra Prunici

  • September 09, 2020 09:20

  Hi,

  Is this problem happen only on Brizy pages? Could you please try to add an image on a non-Brizy page? How did you upload images? Did you upload them using the WP Media Library? If you go to the WP media library and try to edit an image (rotate it for example), is all working fine? Do you have the latest versions of Brizy Free (2.0.7) and Pro (2.0.4)?
  Is this problem happen if you temporary deactivated all plugins and activate a WP default theme?

  Thanks!

  Best regards,
  Sandra

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  Alton Peques

  • September 20, 2020 18:25

  Everything is working fine and I've followed all of the advised steps. Can we set up a private ticket to get this resolved? 

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  Sandra Prunici

  • September 23, 2020 16:14

  Hi,

  Yes, we will create a private ticket, but could you please give us some more details regarding the problem you encounter? What advised steps did you follow? What is working fine? When did you encounter this problem? How did you uplaod images in Brizy pages? Could you send us a screenshot from the console when you are in the editor mode and see this problem?

  Thanks!

  Best regards,
  Sandra

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  Alton Peques

  • September 25, 2020 01:16

  I followed each advised step. I added an image to a non Brizy page and I was able to see the image. I uploaded the images through WP Media Library. Everything is working fine when I go to the library to rotate the photo. I have the latest versions of Brizy and Brizy Pro. This occurs if I temporarily deactive all plugins. Right now the only active plugins on my site are Brizy and I still experience the issues. 

   

  I've been dealing with this problem for a few weeks now. Below is a screenshot of the console that I see when trying to edit a page. These image errors also display online.

  

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  Natalia Chitoroaga

  • September 28, 2020 13:24

  Hello Alton,

  Ok, thanks for these details. I will create then a private ticket. You will receive a private message soon.

   

  Regards, Natalia

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