ssl error

martin Karpan

• September 08, 2020 15:04

Hi. I set up my brizy cloud custom domain one week ago, but still appear "no secure" domain (http). why?. 

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  Sandra Prunici

  • September 09, 2020 08:43

  Hi,

  We investigate the site and found that you set 2 A records:
  hauslab.co. 600 IN A 34.237.47.210
  hauslab.co. 600 IN A 34.102.136.180

  Therefore to fix this problem you have to delete the A record with 34.102.136.180.

  Thanks!

  Best regards,
  Sandra

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  martin Karpan

  • September 09, 2020 13:08

  hi. thanks for the answer. I only have a "hauslab.co. 600 IN A 34.237.47.210". I did not set the second A record you mention.

  

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  Sandra Prunici

  • September 10, 2020 07:50

  Hi,

  In the report that generated one of our developers, we found this record.

  ; ANSWER SECTION:
  hauslab.co. 600 IN A 34.237.47.210
  hauslab.co. 600 IN A 34.102.136.180

  Could you check again the entire list of records?
  Thanks!

  Best regards,
  Sandra

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  martin Karpan

  • September 10, 2020 12:24

  Hi Sandra 

  I sent you a screenshot of all my A records. You can see it by yourself. there is no "600 IN A 34.102.136.180".  this page was in a brizy cloud subdomain. maybe that is the reason. I do not know. please, I need a solution. thanks

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  Sandra Prunici

  • September 11, 2020 09:17

  Hi,

  Could you please delete this record? Thanks!

  Best regards,
  Sandra

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