Fatal error

Paulo Fogaça

• September 03, 2020 14:20

Hi, hope somebody can give me a hand.

My site was ok but about 1 hour later, I got this error on published pages and when I try to edit then on Brizy.

I'm using:

Wordpress 5.5.1

Brizy plugin:2.0.7

no cache yet.

It happens again if I restore from a backup or start from scratch.

Sorry for my rusty English.

Fatal error: Uncaught Exception in /home/velvet/www/wp-content/plugins/brizy/admin/cloud/client.php:267 Stack trace: #0 /home/velvet/www/wp-content/plugins/brizy/editor/editor/editor.php(883): Brizy_Admin_Cloud_Client->getCloudEditorVersions() #1 /home/velvet/www/wp-content/plugins/brizy/editor/editor/editor.php(171): Brizy_Editor_Editor_Editor->getCloudInfo() #2 /home/velvet/www/wp-content/plugins/brizy/public/main.php(449): Brizy_Editor_Editor_Editor->config() #3 /home/velvet/www/wp-content/plugins/brizy/public/main.php(176): Brizy_Public_Main->getConfigObject() #4 /home/velvet/www/wp-includes/class-wp-hook.php(287): Brizy_Public_Main->_action_enqueue_preview_assets('') #5 /home/velvet/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /home/velvet/www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /home/velvet/www/wp-includes/script-loader.php(1999): do_action('wp_enqueue_scri...') #8 /home/velvet/www/wp-includes/class-wp-hook.php(287): wp_enqueue_scripts('') #9 /home/velvet/www/w in /home/velvet/www/wp-content/plugins/brizy/admin/cloud/client.php on line 267

Há um erro crítico no seu site.

 

Best regards

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• 

  Alex

  • September 03, 2020 15:13

  Hi Paulo,

  Do you only have the Free version? Don't have Brizy PRO? Can you please try to remove the Brizy folder via FTP and then re-install the plugin from the WordPress library? Do you have the same problem if you disable all your external plugins? 

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  Paulo Fogaça

  • September 03, 2020 17:11

  I only have Brizy for now. one extra information: I did absolutely nothing after this and after a couple of hours, the published pages and the plugin were online again. It happened almost at the same time on the hosted site and on a virtual machine I use to practice at home.

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  Alex

  • September 04, 2020 10:47

  Hi,

  that's strange. Please let us know if this problem occurs again.

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  Nicholas Kavounidis

  • September 06, 2020 03:27

  Hi Paulo,

  I recently had the same issue.I have come to conclusions that Brizy is having major issues with Wordpress 5.5.1. Please make sure under Wordpress>Settings>Permalinks you have it set to 'post name". I am not sure if that is the actual fix but I have disabled every plugin and also did the FTP delete and it did not work. If that is not the fix then I am not sure as to how I ended up getting it installed but I guess I just got lucky then. Hopefully this information helps. If it is the post name setting then let us know here so that we could help the brizy team with an official fix.

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