Purchased PRO but no license in account

Terry Matthews

• August 31, 2020 11:04

Paid for PRO but no license showing up in account?

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Charge will appear on your credit card statement as "PAYPAL *PADDLE.COM" Payment sent to help@paddle.com           Exchange rate: 1 CAD = 0.734846 USD Issues with this transaction? You have 180 days from the date of the transaction to open a dispute in the Resolution Center. Currency conversion: To complete this transaction, we converted the payment amount to the currency of your card based on our agreement with you. PayPal's currency conversion fee is added to the exchange rate, set by an external financial institution. For more information about fees, see our user agreement. Questions? Go to the Help Center at www.paypal.com/ca/help. This email was sent to terry@learndesk.com for the ongoing support and maintenance of your account. To manage your communication preferences, please visit our Preference Centre. You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

 

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  Sandra Prunici

  • September 01, 2020 14:41

  Hi, Terry,

  Could you please send us the email with that you made the purchase? On that email is created a Brizy account and there is placed the Brizy Pro license and from there you can download the Brizy Pro plugin and generate licenses for WP sites.

  Best regards,
  Sandra

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