Broken images link icon

cristian andrei

• September 01, 2020 18:01
• Edited

Can someone help? It does with any image i try to upload. I removed all the images, re-uploaded them, still doesnt work. I also disable all the plugins, and installed brizzy fresh for a few times. Still nothing. Help!

 

 

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  Sandra Prunici

  • September 02, 2020 10:08

  Hi,

  How did you upload images? Did you upload them through WP Media Library? Could you please send us a screenshot with the console after you try to add the image and the image isn't uploaded? Could you please send us the URL link of the site? If you don't want to make it public let us know and we will delete it before approving your message.

  Thanks!

  Best regards,
  Sandra

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  cristian andrei

  • September 02, 2020 10:15

  I uploaded them via WP media library and I even tried to upload them via FTP.

  I don't want to make the website public but I leaveyou the link here:

   

   

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  Sandra Prunici

  • September 02, 2020 11:35

  All images should be added through the WP Media Library. Images added using another method will not be displayed in the editor or preview. Could you please try to add the image in the non-Brizy page? If you go to the WP media library, do you see images? Can you edit images (for example, rotate the image)? (it isn't necessary to save these modifications, only to check)

  Thanks!

  Best regards,
  Sandra

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  cristian andrei

  • September 02, 2020 11:44

  Yes, the images were added trough the wp media library, I tried that multiple times. I can edit and save the images in the wp library. Everything works except adding images with brizy (not even premade blocks work, the images from premade blocks appear in the wp library but they don't display on the brizy editor page and they display a broken image icon).

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  Sandra Prunici

  • September 02, 2020 12:50

  Ok, thank you for all these checks! I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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