Error message

Kate Irwin

• August 30, 2020 19:31

I am getting the following error message when trying to edit pages on a website using the Brizy editor "Something went wrong".

The address is https://alleghanycountychamber.com/

I am using Brizy 2.0.7, WP and php are up to date. Can you help, please?

0

• 

  Alex

  • September 01, 2020 14:33

  Hi,

  what about the Brizy PRO? Do you have Brizy PRO 2.0.4? Do you have any optimization plugins? Do you have the same problem if you disable all your external plugins?

  0
• 

  Kate Irwin

  • September 03, 2020 17:15

  I don't have Brizy Pro, but the plugin version is 2.0.7. I have not tried disabling all the external plugins but will right now.

  0
• 

  Alex

  • September 04, 2020 10:52

  Hi Kate,

  any news? If you disable all your external plugins do you have the same problem?

  0
• 

  Kate Irwin

  • March 06, 2021 15:00

  Hi Alex,

  I am getting the error message again on another website I manage. I have upgraded to Brizy Pro and have a deadline for this particular website.

  Can you help me please?

  Kate

  0
• 

  Alex

  • March 09, 2021 09:56

  Hi Kate,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

  0

Please sign in to leave a comment.