Slider not working

Paul Graden

• August 27, 2020 17:05
• Edited

I have some testimonials at the bottom of my home page (https://asitisinheavenministries.org), which were set up as a slider about 18 months ago. While they all show in my Dashboard and they are set to autoplay, they never shift from the first testimonial that shows. All I see is the first testimonial.

This used to work just fine. Help!!!

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  Sandra Prunici

  • August 28, 2020 09:13

  Hi,

  Could you please check if all settings are the same (autoplay, dots and arrows are set up)? Also, could you check please if you have the latest updates for Brizy Free (2.0.7) and Brizy Pro (2.0.4)?
  If plugins are updates and the settings are set-up correctly, could you please check if the problem isn't in one other plugin or the theme? For this, please deactivate temporary all plugins (except Brizy Free and Pro) and activate one WP default theme.

  Thanks!

  Best regards,
  Sandra

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  Paul Graden

  • November 11, 2020 19:46

  Brizy Free (2.13) and Brizy Pro (2.1.1) are both up-to-date. I cannot find any conflicts. Help!!!

   

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  Sandra Prunici

  • November 12, 2020 13:59

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to check this inconvenience.

  Thanks!

   

  Best regards,
  Sandra

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  Paul Graden

  • November 12, 2020 14:15

  I just replied to the email with the log in information. Thank you so much...

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  Sandra Prunici

  • November 13, 2020 10:52

  Hi Paul,

  I'm sorry but we didn't receive your reply. Could you please check your email? My colleague Natalia send you a message in that private ticket we created for you. Could you please send there the WP credentials? Your ticket number is 9683.

  Thanks!

  Best regards,
  Sandra

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