can't preview my website

Business Fit

• August 27, 2020 13:31

Hi there,

I already have brizy pro

my project with this domain

https://hassanelanany.brizy.site/

can't preview it and whenever I press the link it gives me this message

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

 

kindly advise, what should I do?

my user name is:hassanalanany30@gmail.com

 

regards,

Hassan

 

0

• 

  Sandra Prunici

  • August 27, 2020 14:32

  Hi,

  I'm sorry for this problem. We already send it to our developers and they will investigate it. Please let us a bit more time for this problem. In these days we celebrate some national holidays and our developers will have some days off. As soon I will receive some notification from them, I will inform you too.
  Thanks!

  Best regards,
  Sandra

  0
• 

  Sandra Prunici

  • September 02, 2020 13:55

  Hi,

  Our developers find that the problem was caused by this component https://jumpshare.com/v/VQsGXLjEqG1vuGgaik3o we deleted it and all started to work fine.
  Could you please check it?

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.