background picture not showing up

Tatsiana Greenberg

• August 24, 2020 22:30

background picture not showing up , I can only see in in preview.

chrome developer console seams to tell me that srcset for that image is not being generated correctly.

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  Sandra Prunici

  • August 25, 2020 11:13

  Hi,

  Is this issue happen only with background images? If you change the image, is the problem manifest again? Is it happen an all blocks? Could you send us the URL link of the page where you find this problem? If you don't want to make public the URL, we can delete it before approving the comment.
  Also, could you check please if you have the latest versions for Brizy Free (2.0.6) and Brizy Pro (2.0.4)?

  Best regards,
  Sandra

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  Tatsiana Greenberg

  • August 25, 2020 12:04

  only to the background images. other images work fine(in the blocks) . and it can be any image. I have deleted and uploaded new once. I also created a new section and added a background image there as well and it does the same thing. this is the only site that does this. that is why I think it is something in the code for that specific kind of layout. since it repeats. 

  all plug ins are updated. 

  *** please delete it before posting. thank you

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  Sandra Prunici

  • August 26, 2020 09:27

  Hi, Tatsiana,

  I checked the site you send us but I could see the image in the background. See here. What browser did you use? Could you try cleaning the cache or using the incognito mode of the browser?

  Thanks!

  Best regards,
  Sandra

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  Tatsiana Greenberg

  • August 26, 2020 09:35

  I don't know what happened but it is showing now. thank you

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  Sandra Prunici

  • August 26, 2020 14:35

  Great to know this!
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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