Siteground webmail and Brizy CLoud

Benedict Crossley

• August 26, 2020 12:35

There is a problem with webmail and brizy cloud.

Obviously SiteGround is a very popular web hosting company and this might be a problem experienced by many (in the future). It is something that Brizy can sort out by 'pointing back' to our sg web mail???

Please see my support ticket with SiteGround:

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Hello Ben,

Thank you for contacting our Help Desk.

As at the moment your site is pointing to a third party:

name removed here $ dig flvh.org.uk www.flvh.org.uk +short

34.237.47.210

flvh.brizy.site.

previewbrizycloudnlbv2-664b147e649a860c.elb.us-east-1.amazonaws.com.

34.237.47.210

When using the webmail from SiteTools it redirects you to flvh.org.uk/webmail and webmail is no present on the remote host. Due to this in order to access webmail this needs to be done directly through the URL - https://guk1024.siteground.eu/webmail/.

As another alternative, I have created a new subdomain which is set to automatically redirect to the above URL which you can also use:

webmail.flvh.org.uk

Should there be anything else, feel free to submit a new ticket.

Best Regards,

Name Removed
Technical Support Team

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• 

  Sandra Prunici

  • August 27, 2020 08:34

  Hi,

  Thank you for all these details.
  I'm sorry, but at the moment, isn't possible to set the webmail to the sites published with Custom Domain. Unfortunately, at the moment, we didn't add the option that will allow you to do this, but we will add this feature in the near future. I'm sorry if this created you some inconveniences.
  Let me know if I can help you with something else!
  
  Best regards,
  Sandra

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