Something went wrong

Jan Zborovjan

• August 22, 2020 08:12

I've made quite an important webpage a month ago. 
Now I came back to edit it, but when I click Edit: 

A major dissapointment. 
I've experienced many lousy plugins but failure like this... You've left me with an epic problem which I need to allocate whole day to solve. 

I used to be a fan but now I hate the plugin. 

PS: Yes, I have updated both Wordpress and the plugin. 
PSS: At least say some error code, "Something went wrong" is not useful at all! 

0

• 

  Sandra Prunici

  • December 14, 2020 17:03

  Hi,

  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to investigate this issue. Also, a simple confirmation please, did you receive it on all pages or on specific pages?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Juan Rivera

  • February 02, 2021 06:11
  • Edited

  I am having the same issue. Please help. I don't know how to fix it. One thing I noticed is that page is showing as "Not Secure" 

  all other plugins and pages are showing SSL "scured"

  Brizy Pro (WordPress)

  please help!

  

  0
• 

  Sandra Prunici

  • February 03, 2021 10:13

  Hi Juan,

  Could you please check if you have the latest updates for Brizy Free 2.2.7 and Brizy Pro 2.2.3? Do you have the SSL certificate on this site? Could you please check if the Site URL and WordPress URL are the same and both have the HTTPS? For this go to the Settings -> General and check if Site URL and WordPress URL has the HTTPS and are the same https://jmp.sh/sFhEvGQ.

  Thanks!

  Best regards,
  Sandra

  1
• 

  Nacho Tama

  • March 26, 2021 18:48

  Hello.

  I am having the same issue. Please help!!!

  Brizy Pro (WordPress)

   

  0
• 

  Sandra Prunici

  • March 29, 2021 08:17

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Adrian Murillo

  • April 04, 2021 07:28

  I have the same situation and I'm just getting tired of trying to fixed

  I have everythingin order I'm really tired

  

  0
• 

  Sandra Prunici

  • April 05, 2021 14:43

  Hi Adrian,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

  0
• 

  Baris Yesilyurt

  • August 17, 2021 03:17

  I experienced the same problem. In my case the issue was related to directory protect. I put htaccess file earlier in wp-admin directory so that only my public ip adress can connect to wp-admin dashboard.after I checked that my public ip address changed, I put the current ip adress in htaccess file and problems seems to go away.

  0
• 

  Andres Guzman

  • October 24, 2021 00:55

  Buenas tardes tengo el mismo problema y use casi todas las sugerencias y nada

  0
• 

  Permanently deleted user

  • October 25, 2021 09:02

  Hi Andres,

  We would like to check this problem from your dashboard. Could you please send us the FTP credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the FTP credentials to them?

  Best regards, Nelea.

  0
• 

  Dario De Gese

  • November 30, 2021 15:18

  Hello!

  I have the same problem...

  I just updated Brizy....

  Brizy 2.3.21 

  Brizy pro 2.3.16

  0
• 

  Permanently deleted user

  • November 30, 2021 15:22

  Hi Dario,

   I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the FTP credentials to them?

  Best regards, Nelea.

  0

Please sign in to leave a comment.