Image size seems t mean nothing

Charlie Moss

• August 21, 2020 17:01

When I set the image to a fixed size I expect it to be that size.  Not with Brizy, it seems to have no bearing on the actual size.  Have a look at the screencast. The image is 487px x 370px whatever size it is.

https://nimb.ws/4tkULA

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  Sandra Prunici

  • August 24, 2020 08:24

  Hi,

  I'm sorry but I couldn't reproduce the problem you reported. See here. Could you please check if you have the set the image in px or could you please set click again on the "px" option? If this will not help you, could you please make some basic checks?

  - Do you have the latest Brizy versions - Free 2.0.6 and PRO 2.0.4?

  - If you change the theme do you have the same problem?

  - Do you have the same problem if you disable all external plugins?

  Thanks!

  Best regards,
  Sandra

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  Charlie Moss

  • September 29, 2020 20:50

  I have disabled all plugins, and I am using the latest brizy's.

  Have a play with the sizes. There is something very strange.

  Have a look at this video.

  https://nimb.ws/3odJkY

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  Sandra Prunici

  • September 30, 2020 11:56

  Hi,

  I'm sorry but I can't reproduce the problem you reported. I followed all the steps like you but all is working fine, see here. Could you please make sure you have the latest Brizy Free 2.0.13 and Brizy Pro 2.0.6? Could you please activate a WP default theme and check if this problem is still appear?

  Thanks!

  Best regards,
  Sandra

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  Charlie Moss

  • September 30, 2020 15:46

  Thanks for the reply Sandra.

  I think the scenario is a little different.  In my case the image is in a column in a row.

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  Sandra Prunici

  • October 01, 2020 08:32

  Hi, Charlie,

  I'm sorry to say but I don't think this can affect something the image. See here. Also, I recommend using a row and inside the row the column.

  Could you please make sure you have the latest Brizy Free 2.0.13 and Brizy Pro 2.0.6? Could you please activate a WP default theme and check if this problem still appears?

  Thanks!

  Best regards,
  Sandra

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