Tried to add a manager to my account

Alexander Vlachos

• August 22, 2020 01:05

Hello - I tried to add a manager to my account and these are screenshots from them trying to login. 

 

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  Sandra Prunici

  • August 24, 2020 10:36

  Hi,

  Could you please send us the email of users that receive this error and the name of the account? Before approving the comments we will delete their emails.

  Thanks!

  Best regards,
  Sandra0

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  Alexander Vlachos

  • August 24, 2020 11:04

  hi! 

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  Sandra Prunici

  • August 25, 2020 08:21

  Hi,

  Could you please indicate in what account he found the problem with accessing the projects?
  Thanks!

  Best regards,
  Sandra

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  Alexander Vlachos

  • August 25, 2020 09:48

  The account email was ***

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  Sandra Prunici

  • August 26, 2020 09:17

  Hi, ALexander,

  We already fixed this inconvenience. Could you please check?

  Best regards,
  Sandra

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  Alexander Vlachos

  • August 28, 2020 03:11

  Still getting a 400 bad request error. 

   

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  Sandra Prunici

  • August 28, 2020 10:42

  Hi,

  Could you please ask the user to delete the browser cache, log-out and then log-in in the Brizy Cloud account?

  Thanks!

  Best regards,
  Sandra

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  Alexander Vlachos

  • August 28, 2020 14:13

  ***

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  Sandra Prunici

  • August 31, 2020 14:31

  Hi,

  Is he the same user with the email you send us earlier? If he is another user, could you please send us the email of his account?

  Thanks!

  Best regards,
  Sandra

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  Alexander Vlachos

  • August 31, 2020 17:56

  Yes.

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  Sandra Prunici

  • September 01, 2020 15:32

  Hi,

  Thank you for your confirmation. I already informed the team regarding this problem. When I will receive some notifications, I will inform you too.

  Thanks!

  Best regards,
  Sandra

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