Images have stopped displaying

Orla Kirwan

• August 20, 2020 10:23

Hi,

I am working with Brizy wordpress builder (updated to most recent versions 2.0.6 and pro 2.0.4) on this site - https://bit.ly/3aHAlX1

Since I updated to latest version, I'm having problems with the images on site. Today the images have stopped showing on my site. In the code inspector, I am getting 404 errors for the files yet they are in the correct place when I examine folders in Filezilla.

Yesterday the images were displaying but took an unusually long time to load.

This problem is happening on global blocks, page images and blog post images. Woocommerce product images are showing.

Thanks,

Orla

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  Sandra Prunici

  • August 21, 2020 08:06

  Hi,

  Did you make some other modification beside updating Brizy plugins?
  How did you upload images in the Brizy editor? Did you make if through WP Media Library? Here can be a problem with the theme or a plugin, could you please deactivate all plugins and activate a WP default theme? Also, here can be a problem from the server, could you please go to the WP media library and check if you can see all images? If you can see them, select an image and try o edit it, for example, to rotate it. All is working fine?
  Thanks!

  Best regards,
  Sandra

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  Orla Kirwan

  • August 21, 2020 09:30

  Hi Sandra,

  I have gone through theme and plugins. I have found that there was a conflict with security plugin. Once it was deactivated, the images have returned!

  Thanks for your help.

  Orla

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  Sandra Prunici

  • August 21, 2020 14:07

  Thank you too for checking.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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